Privacy & cookies

Your quotation enquiry

Tip Top Plumbing & Property Maintenance LTD, based in Hockley, Essex, uses your name, telephone number, email, postcode, boiler answers and comments to assess your request, arrange a survey and prepare a quotation. This processing is necessary to take steps at your request before entering a contract.

Your enquiry is stored securely using Lovable Cloud. Access is limited to authorised staff. We do not publish enquiry information or use a quotation request as consent to marketing.

Analytics & advertising

Optional Google Analytics and Google Ads measurements run only after your permission. Calculator starts, recommendations, phone and WhatsApp clicks are measured separately from successfully saved enquiries. Contact details and comments are not sent as analytics events.

With advertising consent, campaign parameters and Google click identifiers may be retained during your visit and saved with your enquiry to understand how you found us. Rejecting optional cookies does not prevent requesting a quote. Google may process measurement data internationally under its own privacy terms.

Retention & your rights

We keep information only as long as needed for your enquiry, related work and applicable legal obligations. You can ask for access, correction, deletion or restriction, and withdraw optional-cookie consent at any time. Contact help@tiptopplumbing.co.uk. You may complain to the UK Information Commissioner’s Office.